Ziina Card

Do we support BNPL payment options such as Tabby or Tamara?

When using the Ziina Card, could I be charged fees by third parties?

Can I use Ziina Card at ATMs?

How can I view my card details?

What is Ziina Card?

How do I get a Ziina Card?

Where can I use the Ziina Card?

Is Ziina Card physical or digital?

How do I check my card balance?

What happens if I don't have enough balance?

What if a merchant doesn't accept my card?

Why is there a hold on my card?

Can I make purchases if I only have part of the amount?

How do refunds work when using Ziina Card?

What if a merchant charges me incorrectly?

What about pending transactions?

Can I temporarily freeze my Ziina Card?

How do I keep my card secure?

Can I freeze or unfreeze my Ziina Card?

Am I protected against fraud?

What's my PIN and how do I manage it?

What if I see a transaction I didn't make?

Can I reload or add funds to my card?

What's the difference between Ziina Lite and Violet for cards?

What preventive measures does Ziina take?

Can someone else use my Ziina Card?

When does my Ziina Card expire?

Can I use the Ziina Card internationally?

What if my card is declined abroad?

Do I need to notify Ziina before traveling?

Are there any fees for using Ziina Card?

Is there a spending limit on the Ziina Card?

How do I approve an online payment with my Ziina Card?

Ziina Card Fees

What should I do if I suspect fraud or see an unfamiliar charge?

What if I don't receive a push notification for payment approval?

I received an approval request for a payment I don't recognise. What should I do?

How do I activate my card?

Will purchases show in my Ziina app?

Do I need to have money in my Ziina wallet to use the Ziina Card?

What makes Ziina Card different from other payment cards?

Can I use Ziina Card with Samsung Pay?

Can I change the name on my card?

How do I add my Ziina Card to Google Wallet?

How do I add my Ziina Card to Apple Wallet?